TERMS AND CONDITIONS

Effective Date: May 21, 2026

Welcome to www.donnafisherbooks.com . This Website is owned and operated by Donna Fisher ("we," "us," or "our"). By accessing or using our Website, purchasing products, or engaging with our services, you (the "User," "Customer," or "Visitor") agree to be bound by the following Terms and Conditions ("Terms").

Please read these Terms carefully before using our Website. If you do not agree to all of these Terms, you are not authorized to use this Website or purchase any products from it.

1. INTELLECTUAL PROPERTY RIGHTS

All content on this Website—including but not limited to book text, excerpts, cover art, illustrations, images, graphics, logos, audio clips, digital downloads, data compilations, and software—is the exclusive property of Donna Fisher or her licensors and is protected by international copyright, trademark, and other intellectual property laws.

Permitted Use: You are granted a limited, non-exclusive, non-transferable license to access and view the Website for personal, non-commercial use.

Prohibited Use: You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, or modify any material from this Website without prior written consent from Donna Fisher.

2. BOOK PURCHASES & E-COMMERCE

By placing an order for physical books, ebooks, or audiobooks through our Website, you warrant that you are legally capable of entering into binding contracts.

Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time. We are not liable to you or any third party for price changes or product discontinuations.

Payment: Payments are processed securely through third-party payment gateways (e.g., PayPal, Stripe, Shopify Payments). We do not store your full credit card details. You agree to provide current, complete, and accurate purchase and account information.

Shipping & Delivery: Physical books will be shipped according to the shipping method selected at checkout. Estimated delivery times are guidelines and not guaranteed. We are not responsible for delays caused by postal carriers or customs.

Risk of Loss: All physical items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Digital Goods: Ebooks and downloadable products are delivered via email or direct download link upon successful payment. Digital products are for your personal use only and may not be shared, shared on file-sharing sites, or resold.

3. REFUNDS, RETURNS, AND CANCELLATIONS

Physical Books: If you receive a damaged, defective, or incorrect physical book, please contact us at [Insert Email Address] within [e.g., 14 days] of receipt with photographic proof. We will arrange for a replacement or a full refund.

Digital Products: Due to the non-returnable nature of digital downloads (ebooks and audiobooks), all sales of digital products are final and non-refundable once the download link has been generated or accessed.

4. PRIVACY & DATA PROTECTION

Your privacy is incredibly important to us. Our data collection practices are governed by our Privacy Policy [Insert link to Privacy Policy if separate, or see the summarized section below].

As an author website, we only collect the minimum information necessary to fulfill orders, manage newsletter subscriptions, and improve user experience.

We do not sell, rent, or lease your personal data to third parties.

You can unsubscribe from our mailing list at any time by clicking the "Unsubscribe" link at the bottom of our emails.

5. USER ACCOUNTS AND CONDUCT

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials. You agree not to use the Website for any unlawful purpose, to transmit malware, or to defame, abuse, or harass others in blog comments or reviews. We reserve the right to terminate accounts or restrict access at our sole discretion.

6. DISCLAIMER OF WARRANTIES

This Website and all products sold through it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Donna Fisher does not guarantee that the website will be error-free, uninterrupted, or free of viruses.

To the fullest extent permitted by law, Donna Fisher disclaims all warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

7. LIMITATION OF LIABILITY

In no event shall Donna Fisher, her affiliates, or her distributors be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of your use of the Website, or the purchase and use of any books or products, even if advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid for the product in question.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Donna Fisher from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your violation of these Terms or your misuse of the Website or purchased products.

9. GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Oregon, United States of America, without regard to its conflict of law principles.

10. CHANGES TO TERMS AND CONDITIONS

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our Website. It is your responsibility to check this page periodically for changes. Your continued use of the Website following the posting of changes constitutes acceptance of those changes.

11. CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at:

Email: [email protected]